Tel: 01803 495400
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Shielding - Protecting those who are most vulnerable. The Government are writing directly to people this week (23rd March) whom they deem to be "vulnerable" depending on their medical background. The letter will advise these individuals to self isolate, in order to protect themselves and the population. Those affected will receive a letter in the post. Please refrain from contacting the surgery about this as we have no further information at this stage. We are working hard to continue to ensure the safety of our patients and thank you for your understanding at this time. More info here.
Please do not come to the surgery if you do not have an appointment.
This is in the interest of patient safety with the current COVID-19 (coronavirus) pandemic. We are now operating a full triage service before you are able to enter the building.
This is a pandemic and guidance from the government is changing on a daily basis. Please go to the daily government public health information for the latest update.
Currently we are working on the basis that if you have a high temperature or a fever OR a new continuous cough, please refer to 111.NHS.uk to follow their guidance. If you don’t have access to the internet please telephone 111, we anticipate there may be delays in answering.
To protect others, DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.
To access our services:
Please complete an E-consult which will be passed to a clinician to triage. (Click on “Get an eConsult response within 24 hours” on the right hand side of the webpage.)
You can email us at email@example.com
If you do not have access to the internet or if you don’t fulfil the criteria, in bold above, to contact 111 and believe you need to be seen urgently today please phone the surgery. We are expecting larger delays in answering than usual - please call 01803 495400.
We are suspending paper prescription requests until further notice to avoid spreading the virus. Please order your prescription electronically. You can do this via 1. Patient Access, 2. NHS App or 3. Email us at firstname.lastname@example.org
If you have to stay at home because of Coronavirus, this is the Isolation Note for your employer.
Many thanks for your understanding and cooperation to help us protect our patients and staff
Smoking 20 Cigarettes a day will cost you over £3,500 per year. Stopping smoking can make a big difference to your relationships, sex life, bank balance, and you’ll live longer too.
Phone the Healthy Lifestyles Team for support & stop smoking medication on 0300 456 1006 or click here to refer yourself online. Our smoking adviser is Sarah and she runs a clinic here on Friday 9am-1pm, and Wednesday afternoons at Midvale Clinic.
Receive daily support on your iPhone with this 30-day quit smoking app. Includes a motivational counter and calendar to keep you on track.
Face to face, telephone, text or email support for individuals or in a group. Plus a dedicated service to help if you are pregnant. Quit smoking for good.
Although these products are unlicensed and there are still some concerns around their use, we know that they are at least 95% safer than continuing to smoke tobacco.
Find out how quick you get health benefits from quittIng.
You are 4x more likely to quit with NHS support via App, SMS or email. Get your free quit kit here.
Allen Carr’s innovative Easyway method—which he discovered after his own 100-cigarette-a-day habit nearly drove him to despair—has helped millions kick smoking without feeling anxious and deprived.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.