Tel: 01803 495400
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The global pandemic is not over, but there are no longer restrictions in the UK. This page was designed to support patients through the pandemic and we are leaving it live for the moment although much of it is less relevant now:
We are still here to look after you! #GPisopen #supportyoursurgery But the Covid-19 pandemic has changed the way we do things. You no longer need a Face Mask in NHS settings like this practice unless you have respiratory symptoms like a cough. Click here for a Covid "PCR" test (or call 119), Click here for Covid-19 vaccination info (including boosters) and Click here for the very latest information from NHS England, including what to do if you suspect you or someone else has Covid-19.
Our community has pulled together to help those who really need help. Many people are lonely, isolated, hungry and scared. Many are worried about money and where to find the next meal. Could you help out with the Help Hub? Or donate some money to the food bank?
“The best way to not feel hopeless is to get up and do something. Don’t wait for good things to happen to you. If you go out and make some good things happen, you will fill the world with hope, you will fill yourself with hope.” Barack Obama
"There can be no greater gift than that of giving one's time and energy to helping others without expecting anything in return." Nelson Mandela
A group of organisations from the charity and voluntary sector in the Bay including CAB and AgeUK Torbay. This grew out of Torbay's Covid response and remains to help us look after each other
Simply click here and complete the online form or 'phone us on 01803 446022 - available 6 days a week: 10am-6pm (Mon-Fri), 11.30am-12.30pm (Sat):
Contact us if:
Over the past few months neighbours across the Bay have been looking after each other – sharing shopping, collecting prescriptions or just calling each other on the phone. Together we have survived one of the greatest challenges our community has seen. Now we are looking to the future and asking people to be part of making the ‘new normal’ in Torbay better and even more beautiful than before - Join us to help your neighbours
COVID-19 infection frequently leaves people feeling tired and weak, with shortness of breath and muscle pain performing simple tasks. Many also feel anxious or even depressed. Recovery can take longer than expected, and it can feel like you’ll never get back to normal. Listen to your body to help you find the right balance between rest and activity while you get better.
Click here for a video and resources from "Moving Medicine", and Click here for "Your Covid Recovery"
A welcoming and supportive group for those suffering with Long Covid. Including a weekly support group meeting, interesting articles and signposting to support services
The Crafty Fox will be providing a network of local volunteers helping those self isolating to get some shopping, medication, dog walking etc.
A food bank is also available for those facing hardship, call 01803 669005 or email email@example.com The Torbay Cmmunity Help Hub helpline will also refer into the Crafty Fox when necessary. Local volunteers who would like to help please get in touch, we need you! Thank you.
Open every Monday, Tuesday, Wednesday and Thursday from 12-2pm at Southfield Christian Centre, Cecil Road, Paignton TQ3 2SH. Contact us on 07895 925872 or email firstname.lastname@example.org if you need a referral for the food bank or if you feel able to donate food or cash. We would really value your help at this difficult time. Click here for our Facebook page
We are part of the Torbay Food Alliance, supporting each other & sharing surplus food through these unprecedented times.
There are many places in Torbay that can deliver food to you. Click on the region - Paignton, Brixham, Torquay
Click here for times that supermarkets open for elderly & vulnerable patients only.
For people who have received a letter to say you should be "shielded" as you are "extermely vulnerable" to Covid-19. Once referred by your GP or another professional, you can call 0808 196 3646 between 8am - 8pm for help with tasks such as collecting shopping and prescribed medicines or driving patients to medical appointments.
Please don't call us. Click here to book a vaccine (or phone 119) and click here for walk-in information.
Vaccinations are now available for everyone over 12yrs old – first and second doses, and boosters
All patients will be receiving the Pfizer vaccination, regardless of the vaccination they had last time so there will be the requirement to wait on site for 15 minutes after you have been vaccinated. There are options for where you get your vaccination but most clinics will take place at the Riviera Centre in Torquay - Click here for a video of what to expect at the Riviera Centre.
Home isn’t always a safe place. Schools closing could put some children at greater risk of abuse and neglect. If you’re worried about a child or young person, or if you notice that something just doesn’t seem right, contact them. You can talk to their helpline team who offer free support and guidance on 0808 800 5000 (8am-10pm Mon-Fri / 9am-6pm weekends) or you can email email@example.com 24/7. Click here for a short video.
If you have to stay at home because of Coronavirus, this is the isolation note for your employer.
Here's some links you may find helpful:
Mental health (see also our extensive resources in our main "Anxiety, Stress & Depression" section)
Simple things you can do to stay mentally and physically active during this time
Children - Click here for a fun booklet explaining Coronavirus to children
Homeless? - Click here for who to contact if you are homeless, fear you may become homeless or are worried about someone else. (More info in the homeless section under "Welfare")
Your Business - Click here for advice and financial help from the government.
Money Advice Service - Click here for a guide about your rights to sick pay and what benefits you can claim if you're self employed or not entitled to SSP.
Money Saving Expert - Click here for advice to help you manage your finances including your mortgage, rent and other bills.
(Plus more general info on housing, benefits, debt, employment and relationships under "Welfare")
Translated versions of COVID-19 self-isolation guides - Easy-read self-isolation guides have been translated into Romanian, Polish, Portuguese, Lithuanian and Bulgarian by Cornwall Council.
BAME translated resources for people with Dementia - Click here for a national resource of written, spoken and video translations of the latest guidance and communication, translated into several languages for the following guidelines:
Contact us online
This may be used if you need to contact us for any reason, not just consulting a doctor.
Medical Care when we are closed
NON-EMERGENCY: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.