Tel: 01803 495400
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We have a new, more efficient way of requesting your prescriptions online - you can see your test results too. Soon we will stop using the traditional form below so please register ASAP for "Patient Access"!
To obtain full access, firstly visit us in person with proof of your identity and we will give you a code so you can complete the registration process online. (Proof of identity is a photo ID such as a Passport or Driving Licence, plus a utility bill with your address dated within the last 3 months. OR a Provisional Driving Licence and two further documents with your address, such as utility bills). Once you have your code, Click here to register for "Patient Access"
Over The Counter Medication:
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns, even if you qualify for free prescriptions.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly.
Click here for more information including the conditions this applies to
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.