Tel: 01803 495400
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Shielding - Protecting those who are most vulnerable. The Government are writing directly to people this week (23rd March) whom they deem to be "vulnerable" depending on their medical background. The letter will advise these individuals to self isolate, in order to protect themselves and the population. Those affected will receive a letter in the post. Please refrain from contacting the surgery about this as we have no further information at this stage. We are working hard to continue to ensure the safety of our patients and thank you for your understanding at this time. More info here.
Please do not come to the surgery if you do not have an appointment.
This is in the interest of patient safety with the current COVID-19 (coronavirus) pandemic. We are now operating a full triage service before you are able to enter the building.
This is a pandemic and guidance from the government is changing on a daily basis. Please go to the daily government public health information for the latest update.
Currently we are working on the basis that if you have a high temperature or a fever OR a new continuous cough, please refer to 111.NHS.uk to follow their guidance. If you don’t have access to the internet please telephone 111, we anticipate there may be delays in answering.
To protect others, DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.
To access our services:
Please complete an E-consult which will be passed to a clinician to triage. (Click on “Get an eConsult response within 24 hours” on the right hand side of the webpage.)
You can email us at email@example.com
If you do not have access to the internet or if you don’t fulfil the criteria, in bold above, to contact 111 and believe you need to be seen urgently today please phone the surgery. We are expecting larger delays in answering than usual - please call 01803 495400.
We are suspending paper prescription requests until further notice to avoid spreading the virus. Please order your prescription electronically. You can do this via 1. Patient Access, 2. NHS App or 3. Email us at firstname.lastname@example.org
If you have to stay at home because of Coronavirus, this is the Isolation Note for your employer.
Many thanks for your understanding and cooperation to help us protect our patients and staff
We have a late night pharmacy which is open 7 days a week and our pharmacy opening hours are:
Monday to Friday 8:00am - 8.00pm
Saturday 9.00am - 6.00pm
Sunday 10.00am - 4.00pm
We offer a full range of medications, simple medical advice, a retail area for those essential last minute items and can provide a home delivery service if required.
We also offer Repeat Dispensing, please enquire at our pharmacy about this service.
We are a friendly family-owned independent business which opened as a 100 hour pharmacy in 2008 based in Mayfield Medical Centre.
We are delighted to offer a full and comprehensive range of pharmacy services at times that suit you. The late night opening 7 days a week means that picking up your prescription is so much easier to pick up in the evenings and weekends when you park in the surgery car park free of charge to pick up your medication.
We stock and dispense a full range of medication. On that rare occasion when we do not have an item in stock, for example, an infrequently prescribed or unusual item we pride ourselves at being able to source the medication as soon as we possibly can. If this is an ongoing prescription we can then order it in for you the next time.
We can go through your prescribed medication with you, explain what they are for, how to take them and advise regarding any possible side effects. This is called a Medication Usage Review.
We also have a small retail area which stocks a wide range of items from plasters, pain killers and bandages, to toiletry such as soaps, shower gels and deodorants to infant feeding bottles and even flypaper.
We can advise regarding common ailments such as coughs and colds, indigestion, constipation, diarrhoea, hay fever, pain relief, vitamins and allergies, contraceptive services such as 'the morning after pill' and review asthma inhaler techniques. We can also advise you whether it would be appropriate to contact your GP or Devon Doctors if out of hours.
Details of opening hours are available at the Practice, a local Pharmacy's window, from the Police or in a local newspaper
Pharmacies offer a wide range of services that can answer your immediate medical needs.
You need don't need to make an appointment, so a visit to the pharmacy can often save you a wait for a GP appointment.
Did you know Pharmacists are highly trained health professionals able to advise you when you need to see a GP or other healthcare professional or help you with the following?
Diagnose and advise treatment for minor ailments such as coughs, sore throats, wound dressings, skin rashes, diarrhoea/vomiting, constipation, headache, minor eye conditions, hay fever, head lice, insect bites and worms.
Help you with insulin pen poblems or emergency supplies of regular medications.
Advise on medications including recommendations, advice on side effects (including for prescription medications).
Review existing prescribed medications.
Advise on which medications (including over-the-counter or herbal remedies) can be safely be taken together.
Manage repeat prescriptions.
If you need late, Sunday or bank Holiday opening times call NHS 111 or search "pharmacies" at www.nhs.net.
Find out more at the NHS Choices website.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.