Mayfield Medical Centres

Tel: 01803 495400

Contact us

Coronovirus (Covid-19) Alert

Shielding - Protecting those who are most vulnerable. The Government are writing directly to people this week (23rd March) whom they deem to be "vulnerable" depending on their medical background. The letter will advise these individuals to self isolate, in order to protect themselves and the population. Those affected will receive a letter in the post. Please refrain from contacting the surgery about this as we have no further information at this stage. We are working hard to continue to ensure the safety of our patients and thank you for your understanding at this time. More info here.

Please do not come to the surgery if you do not have an appointment.

This is in the interest of patient safety with the current COVID-19 (coronavirus) pandemic. We are now operating a full triage service before you are able to enter the building. This is a pandemic and guidance from the government is changing on a daily basis. Please go to the daily government public health information for the latest update.

Currently we are working on the basis that if you have a high temperature or a fever OR a new continuous cough, please refer to 111.NHS.uk to follow their guidance. If you don’t have access to the internet please telephone 111, we anticipate there may be delays in answering.

To protect others, DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.

To access our services:

Please complete an E-consult which will be passed to a clinician to triage.  (Click on “Get an eConsult response within 24 hours” on the right hand side of the webpage.) You can email us at enquiries.mayfield@nhs.net. If you do not have access to the internet or if you don’t fulfil the criteria, in bold above, to contact 111 and believe you need to be seen urgently today please phone the surgery. We are expecting larger delays in answering than usual - please call 01803 495400.

Prescriptions:

We are suspending paper prescription requests until further notice to avoid spreading the virus.  Please order your prescription electronically.  You can do this via 1. Patient Access, 2. NHS App or 3. Email us at prescriptions.mayfield@nhs.net

Isolation Note:

If you have to stay at home because of Coronavirus, this is the Isolation Note for your employer.

Brixham Patients / New Road Site:

For business continuity purposes, we will be redirecting all Brixham patients that use our New Road site to our other sites at Cherrybrook Square and Totnes Road, Paignton. This will take effect from Tuesday 24th March 2020.

Many thanks for your understanding and cooperation to help us protect our patients and staff

What MAYFIELD MEDICAL CENTRES can do for you

Your GP practice is your primary point of contact for all medical services but is not the only one.  There are also pharmacists and minor injury clinics at local hospitals (as well as A&E for emergency medical care).  Neither of these involve making an appointment and many are open 7 days a week.  See Make the most of your NHS on this website.


Your GP practice is concerned with all aspects of your health and also advises on pyschological, social or lifestyle issues well as medical issues although this often involves referring you to other services which can give more focused help and support. While some of these services require a GP referral, many can be accessed directly without a GP referral. See Manage your health on this website.        


You spend very little time with GPs and other healthcare professionals so, when making an appointment, it can help to be clear about what sort of help you need (see Make the most of your appointment in Make the most of your NHS).   


GP practices in England operate as private businesses contracted by the NHS and therefore have some autonomy around how they run their practice.  Practices will usually have a practice booklet and/or website which gives details around what the practice offers; how they work; what you can expect from them and what you need to do to get the best out of the service.  


The Royal College of GPs have published a booklet called ‘It’s Your Practice: A patient guide to GP services' This provides helpful information on all aspects of using GP services:  from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients’ rights and responsibilities.