Mayfield Medical Centres

Tel: 01803 495400

Contact us

Coronovirus (Covid-19) Alert

Shielding - Protecting those who are most vulnerable. The Government are writing directly to people this week (23rd March) whom they deem to be "vulnerable" depending on their medical background. The letter will advise these individuals to self isolate, in order to protect themselves and the population. Those affected will receive a letter in the post. Please refrain from contacting the surgery about this as we have no further information at this stage. We are working hard to continue to ensure the safety of our patients and thank you for your understanding at this time. More info here.

Please do not come to the surgery if you do not have an appointment.

This is in the interest of patient safety with the current COVID-19 (coronavirus) pandemic. We are now operating a full triage service before you are able to enter the building.

This is a pandemic and guidance from the government is changing on a daily basis. Please go to the daily government public health information for the latest update.

Currently we are working on the basis that if you have a high temperature or a fever OR a new continuous cough, please refer to 111.NHS.uk to follow their guidance. If you don’t have access to the internet please telephone 111, we anticipate there may be delays in answering.

To protect others, DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.

To access our services:

Please complete an E-consult which will be passed to a clinician to triage.  (Click on “Get an eConsult response within 24 hours” on the right hand side of the webpage.)

You can email us at enquiries.mayfield@nhs.net

If you do not have access to the internet or if you don’t fulfil the criteria, in bold above, to contact 111 and believe you need to be seen urgently today please phone the surgery. We are expecting larger delays in answering than usual - please call 01803 495400.

Prescriptions:

We are suspending paper prescription requests until further notice to avoid spreading the virus.  Please order your prescription electronically.  You can do this via 1. Patient Access, 2. NHS App or 3. Email us at prescriptions.mayfield@nhs.net

If you have to stay at home because of Coronavirus, this is the Isolation Note for your employer.

Many thanks for your understanding and cooperation to help us protect our patients and staff

Pain

Often, chronic pain is an illness in its own right, due to a fault or malfunction in the body's pain system. You may have a painful diagnosed condition such as arthritis or diabetes nerve pain. Or, you may have a painful condition that medical science doesn't fully understand, such as long-term back pain.

Whatever the cause of your pain, it's important that doctors and other clinicians take you and your pain seriously. That's because pain is a complicated, hard-to-treat problem, and the answer may not necessarily always be stronger and stronger painkillers.