The Partners and Staff at Mayfield Medical Centre endeavour to always give you the best service possible, but there may be occasions when you feel you wish to express dissatisfaction.

You can contact our Complaints Team, in writing at Mayfield Medical Centre, 37 Totnes Road, Paignton, TQ4 5LA. Alternatively, please leave your contact telephone number and the Practice Manager or relevant Line Manager will contact you within the next 48 working hours.

Please be assured that we take all suggestions, feedback and complaints very seriously and your concerns are very important to us. We appreciate your patience and understanding as we work to address your concerns.

Please click on the link for our full complaints procedure which explains how we deal with any feedback or complaints about the services we provide.

For all complaints, comments, advice and support relating to community services and secondary care and for general advice relating to NHS services, contact the Local Integrated Care Board.

Local Integrated Care Board (ICB)

NHS Devon

Telephone: 0300 123 1672

Email: d-icb.patientexperience@nhs.net

Post: Patient Advice and Complaints Team (PACT)

Pomona House
Edginswell Business Park
Oak View Close
Torquay
TQ2 7FF