Tel: 01803 495400
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“The best way to not feel hopeless is to get up and do something. Don’t wait for good things to happen to you. If you go out and make some good things happen, you will fill the world with hope, you will fill yourself with hope.” Barack Obama
"There can be no greater gift than that of giving one's time and energy to helping others without expecting anything in return." Nelson Mandela
We have the opportunity to pull together as a community and help those who really need help. Many are lonely, isolated, hungry and scared. Many are worried about money and where to find the next meal. Could you help out and give some time or donate some money to the food bank?
The Torbay Help Hub is now live.
The type of help people may need might be anything from fetching their shopping while they’re housebound, to walking their dogs, to providing a friendly ear and befriending over the phone. People of all ages are in need of help, and people from all walks of life are answering the call.
Contact us if:
Simply click here and complete the online form or 'phone:
There are many places in Torbay that can deliver food to you. Click on the region - Paignton, Brixham, Torquay
Click here for times that supermarkets open for elderly & vulnerable patients only.
Open every Monday, Tuesday, Wednesday and Thursday from 12-2pm at St Andrews Church, Sands Road, Paignton, TQ4 6HA. Contact us on 01803 551866, 07895 925872 or email firstname.lastname@example.org if you need a referral for the food bank or if you feel able to donate food or cash. We would really value your help at this difficult time. Click here for our Facebook page
We are part of the Torbay Food Alliance, supporting each other & sharing surplus food through these unprecedented times.
The Crafty Fox will be providing a network of local volunteers helping those self isolating to get some shopping, medication, dog walking etc.
A food bank is also available for those facing hardship, call 01803 669005 or email email@example.com The Torbay Cmmunity Help Hub helpline will also refer into the Crafty Fox when necessary. Local volunteers who would like to help please get in touch, we need you! Thank you.
Home isn’t always a safe place. Schools closing could put some children at greater risk of abuse and neglect. If you’re worried about a child or young person, or if you notice that something just doesn’t seem right, contact them. You can talk to their helpline team who offer free support and guidance on 0808 800 5000 (8am-10pm Mon-Fri / 9am-6pm weekends) or you can email firstname.lastname@example.org 24/7. Click here for a short video.
For people who have received a letter to say you should be "shielded" as you are "extermely vulnerable" to Covid-19. Once referred by your GP or another professional, you can call 0808 196 3646 between 8am - 8pm for help with tasks such as collecting shopping and prescribed medicines or driving patients to medical appointments.
If you have to stay at home because of Coronavirus, this is the isolation note for your employer.
And here's some links you may find helpful:
Mental health (see also our extensive resources in our main "Anxiety, Stress & Depression" section)
Simple things you can do to stay mentally and physically active during this time
Children - Click here for a fun booklet explaining Coronavirus to children
Homeless? - Click here for who to contact if you are homeless, fear you may become homeless or are worried about someone else. (More info in the homeless section under "Welfare")
Your Business - Click here for advice and financial help from the government.
Money Advice Service - Click here for a guide about your rights to sick pay and what benefits you can claim if you're self employed or not entitled to SSP.
Money Saving Expert - Click here for advice to help you manage your finances including your mortgage, rent and other bills.
(Plus more general info on housing, benefits, debt, employment and relationships under "Welfare")
Translated versions of COVID-19 self-isolation guides - Easy-read self-isolation guides have been translated into Romanian, Polish, Portuguese, Lithuanian and Bulgarian by Cornwall Council.
BAME translated resources for people with Dementia - Click here for a national resource of written, spoken and video translations of the latest guidance and communication, translated into several languages for the following guidelines:
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Take a look at our "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.